OutThere USA FAQ
Find answers to common questions about adventure racing backpacks, the ordering process, and our shipping policies.
What makes OutThere USA backpacks unique?
OutThere USA backpacks are uniquely designed with input from world-class athletes, including our founder, Mike Kloser. They are crafted for durability, functionality, and comfort, incorporating innovative materials and ergonomic design to meet the needs of adventure racers and outdoor enthusiasts. Every backpack is a blend of high-performance features and practicality, ensuring reliability in various outdoor conditions.
How do I choose the right backpack for my adventure racing needs?
Choosing the right backpack depends on the type of racing, duration, and personal comfort requirements. Consider the backpack's capacity, weight distribution, accessibility, and hydration system compatibility. Our product descriptions provide detailed information to help you decide, and our customer service team is always ready to assist with personalized recommendations.
Can OutThere USA backpacks be used for activities other than adventure racing?
Absolutely! While our backpacks are designed with adventure racing in mind, their versatility makes them suitable for a wide range of activities, including hiking, biking, skiing, hunting, and daily commuting. Their durable construction and thoughtful design provide comfort and convenience for any outdoor adventure or regular use.
How do I care for and maintain my OutThere USA backpack?
To keep your backpack in top condition, clean it with a mild detergent and warm water after heavy use, especially if exposed to dirt, sweat, or saltwater. Avoid harsh chemicals and machine washing. Dry it in a well-ventilated area out of direct sunlight. Regularly check for any wear and tear, and contact our customer service for repair or replacement recommendations.
What is the return and warranty policy for OutThere USA products?
How can I get involved or collaborate with OutThere USA? (Do you do any collabs regularly other than ATK?)
We welcome collaborations and involvement from athletes, designers, and outdoor enthusiasts. Whether you're interested in product testing, sponsorship, or partnership opportunities, please reach out to us via our contact page or social media channels.